Think of a bag of Scrabble letters. Imagine that every one of those lettered tiles is in fact one of your long lists of administrative tasks (some of which I have listed further below as a taster of how we can help ease your business burdens).
Now, juggle the bag about, enjoying the sound of the little plastic pieces clicking together. Don’t you just love that sound? Now stop. Open the bag and pick a tile – any tile. No peaking!
Whatever it is that you pull out, whichever skill you require or dilemma you need sorting, generally a confident, experienced and proficient VA will be able to meet those needs. And if not, at the very least, we will quickly find a way to do just that!
We’re like a lucky bag full of wonderful surprises, skillsets, and resourceful solutions.
Most of us have a niche, but the highly dexterous VAs discover throughout our experience that we need to learn to do just about anything – to fix nearly any problem and resourcefully overcome many an obstacle. With our countless array of hats, a bit of ingenuity, tenacity and creativity we rather innovative professionals will frequently work out a suitable resolution to most of your needs. And actually, yes I do actually have one heck of a hat collection – my sparkly sequined trilby and many cowboy hats being my favourites! Yeehaaaa!
Anyway, let me share just a few nigglingly laborious tasks you could outsource to a VA:
General Admin Tasks:
email management (replying, forwarding, flagging, colour-coding, clearing junk, etc), meeting scheduling/diary management (scheduling appointments, meetings, various events, or even personal appointments e.g. dinner, lunch, holidays, etc), data entry, filing management, call management (returning calls, listening to voicemails, flagging messages, adding reminders), contacts and WhatsApp management (creating groups, liaising with group members, etc), online payments, creating documents/forms, mailing list management, designing and creating presentations, proof-reading and editing, sourcing, research, minute-taking, travel management, transcriptions, typing, reporting, design and implementation of systems and processes, events management, sourcing products, suppliers etc
Legal Admin Tasks:
new client setup on your database (e.g. Leap), drafting & raising fee notes & invoices, chasing aged debt, drafting client care letters, court document/bundle preparation, recording & creating file notes, typing legal documents, forms & proposals, liaising with clients, obtaining & filing compliance & ID documents, booking client meetings, diary and email management, audio dictation, minute-taking, producing NDAs, privacy notices & T&Cs, processing expenses, and more
Accounts Admin Tasks:
invoicing, online payments, debt collecting/chasing, expenses, creating spreadsheets, liaising with clients and suppliers, reconciling, online banking, prepare HMRC documents, payroll support, dealing with enquiries, audit preparation, and more
Creative & Content Admin Tasks:
copywriting, content writing, blogging & blog post design, articles, speech writing, newsletters, presentation design, website design and creation, animations, e-learning modules, video creation, eBook design, and more
e-Commerce Admin Tasks:
online shop management, payment & refund processing, monitoring stock, catalogue & website management, liaising with content/creative team, updating pricing, marketing campaign support, promotion planning, and more
Social Media Admin Tasks:
sourcing images, post management and scheduling, post creation, PDF creation, research, analytics reporting, managing social media accounts, running ad campaigns, and more
Personal & Lifestyle Admin Tasks:
dentist/doctor/beauty appointments, restaurant/show reservations, booking holidays, milestone events, pet care arrangements, sourcing and sending gifts, personal shopping, project management e.g. home move arrangements, appealing dreaded parking tickets, and more
Events Admin Tasks:
from conferences, meetings & networking events, to staff parties, team building days, annual management dinners & weddings – full event planning (from start to finish), generating ideas, budgeting, negotiating, event logistics, liaising with venues, caterers & suppliers, marketing planning, managing registrants, managing event staff, speech management/writing, sourcing decorations, schedule speakers, booking equipment, communication management, invitation design, feedback collection, reporting, parking & security arrangements, RSVP management and thank you messages, on-the-day management, first point of contact, and more
Of course, this list could go on and on so when you’re on the hunt for a suitable VA to help you become more organised and time-free, always check with them as to the requirements you have as you’d be surprised as to what or just how much we can do.
As I always say, whatever the task, just ask!
And a tip: Whilst VAs have their very useful bag of talents and tricks, there may still be the odd occasion where they might require a little training time on your specific business systems, to be fully and efficiently productive.
To assess if I’m the Chaos-Coordinating VA for you please do drop me a line at info@yourprivatepa.com.
Continue on to read Why Businesses Should Hire a VA.